Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Carry your lunch in style with the OmieTote Lunch Tote — thoughtfully designed to hold your OmieBox and all your favourite accessories.
Crafted from spill-resistant coated nylon, this versatile tote features interior and exterior mesh pockets to keep essentials like a drink bottle, ice pack, or cutlery organised. The removable and adjustable shoulder strap makes it comfortable for kids and adults alike, while its compact, foldable design ensures easy storage when not in use.
Stylish, functional, and built for everyday adventures, the OmieTote is 100% machine washable, making it as easy to clean as it is to carry.
Features:
Designed to fit the OmieBox and accessories
Interior & exterior mesh pockets for bottle, cutlery, or ice pack (not included)
Removable & adjustable strap for comfortable carrying
