Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Get your coals red-hot and ready in just 10 minutes. The Lodge Charcoal Chimney Starter simplifies outdoor cooking with its durable, rust-resistant design and generous 12-inch height. Just add paper, strike a match, and you're on your way to a perfect fire—no lighter fluid needed.
Key Features:
Holds a substantial amount of charcoal
Rust-resistant galvanised steel body
Wooden handle stays cool and protects your hand from heat
Designed for fast, efficient charcoal ignition
For outdoor use only
Made in Cambodia
The perfect companion for cast iron grills, campfire cooking, and backyard barbecues.