Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Upgrade your food storage with the Glasslock Essential range — a premium, eco-friendly alternative to plastic. Made from tough, BPA-free tempered glass, these containers are safe for the fridge, freezer, microwave, and dishwasher, making them perfect for meal prep, leftovers, and pantry organisation. The airtight, leak-resistant clip-lock lid keeps food fresher for longer, while the clear glass body makes it easy to identify contents at a glance. Designed for everyday use, the sleek, stackable shape saves space in your kitchen.
Features:
Durable BPA-free tempered glass base
Airtight, leak-resistant clip-lock lid
Stain, odour, and scratch-resistant
Microwave, freezer, and dishwasher safe (lid top-rack only)
