Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Keep your produce fresh longer. Great for heads of lettuce, broccoli, and medium sized fruits.
Don't let good produce go bad before its time. Produce Keepers feature enhanced carbon filters that trap and absorb ethylene gas, plus removable baskets that promote proper airflow and vents for maintaining optimum humidity for different types of produce. Baskets can also be used as colanders for rinsing. Includes one Carbon Filter, which can be replaced with our Carbon Filter Refills.
Reduce food waste with an all-in-one system to extend the life of produce
Enhanced carbon filter slows the aging process
Elevated inner basket promotes airflow to keep food dry and fresh
Adjustable top vent maintains optimum humidity levels for different varieties of produce
Double-duty basket works as a colander for convenient prep
