Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Designed for precision and control, the Victorinox 12cm Dual Grip Boning Knife features a curved, super flexible stainless steel blade that effortlessly navigates around bones and joints. Ideal for deboning poultry, trimming fat, and filleting fish, its narrow profile ensures minimal waste and clean cuts.
The ergonomic Dual Grip handle, crafted from durable thermoplastic elastomer (TPE), provides a secure, non-slip hold—even in wet conditions—reducing hand fatigue during extended use. Trusted by professionals in meat processing and culinary environments, this knife combines Swiss engineering with practical functionality.
Dishwasher safe and NSF certified, it's a reliable addition to any kitchen toolkit.