Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Informal meals still need good quality tableware, knives, and utensils. This is why the Polywood line has stainless steel blades shape and thickness ensure durability while preventing deformities. The thermal treatment adds durability to the blades edge, and the treated polywood handle attached with aluminum rivets is comfortable to use.
General Guidelines:
Handle sharp object with care and keep them out of the reach of children. For longer-lasting product, dry well before storing, including after removal from dishwasher. Please recycle products and packaging in accordance with existing recycling guidelines. With a warranty of five years, they remain resistant to impact and high temperatures, and can be cleaned in the dishwasher.
Net Weight: 0.21 kg
Product dimensions:294x49x19 mm
SKU: 21134196
Warranty:5-year warranty against manufacturing defects (90-day warranty as required by law, plus 4 years and 9 months contractual warranty).