Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
The Century Line knives have been specially designed for intense use. They receive a thermal treatment which consists of hardening (heating the blade), subzero (cooling from 50 to -196 degrees), and tempering (increasing the steel elasticity) for a longer and more efficient life. The anatomical and ergonomic handle offers safety during use. Made of polycarbonate and fibreglass, the handle is directly injected into the steel bolster and finalized with aluminium rivets.
Recommendations for Use: Wash and dry the item thoroughly before first use. Sharp object: Handle with care and keep out of the reach of children. For longer-lasting products, dry well before storing, including after removal from the dishwasher. Please recycle products and packaging in accordance with existing recycling guidelines.
