Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Discover the secret to sustainable, restaurant-quality cooking with this WOLL 24cm Eco Logic sauté pan. Extraordinary design, style and skillfully crafted to the highest standards of quality in Germany, this sauté pan is designed for the environmentally conscious kitchen, with a non-stick Diamond coating free from PFAS and PFOA (the ‘forever’ chemicals). It is produced using 30% less energy and packaged in 100% recycled cardboard, printed with ecological ink. The ideal pan for rich stews, curries, pastas and deep frying. With a squeeze-cast aluminium body and a wooden handle, this extraordinary sustainable frypan does not compromise on design, results and the future.
