Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Flip, smash, and sear your way to burger perfection with the Urban Grill 3 Piece Smash Burger Gift Set — the ultimate trio for creating restaurant-quality smash burgers at home.
This premium set includes everything you need to master bold flavour and texture: a stainless steel BBQ spatula for precision flipping, a heavy-duty stainless steel smash press for crisp, caramelised edges, and a stainless steel cloche to trap heat and melt cheese like a pro.
Perfect for gifting or upgrading your own grilling arsenal, this set delivers the essential tools for serious cooks who take their burgers seriously.
