Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
You can now change any pot into a slow cooker double boiler or rice cooker thanks to the Simmer Mats unique design. It acts as a heat diffuser or heat transfer plate to help control the temperature of your cooking surface. It is distributing the heat around the bottom of the pot evenly and so is ideal for long slow cooking. Just place the Simmer Mat on your cooktop and place your cooking pot directly on top for perfect heat control. It is suitable for using on most cooking surfaces for perfect simmering every time.
Key Features:
Change any pot into a slow cooker, double boiler or rice cooker
Acts as a heat diffuser or heat transfer plate to help control the temperature of your cooking surface
Just place the Simmer Mat on your cooktop and place your cooking pot directly on top
