Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
STS is the latest stainless steel cookware released by SCANPAN, Australia’s favourite cookware brand for more than 30 years. Features include a highly polished exterior and a completely smooth external base for maximum induction connectivity. An improved ergonomic long handle is comfortable to use with larger pieces featuring a helper handle for heavier loads. The tempered glass lid has an extra wide stainless steel rim with two strainer options. Impact bonded base and capacity markings are a standard feature on this and all single ply collections.
Features
Sleek Seamless Impact Bonded Sandwich Base with Aluminium Core Completely flat base for maximum magnetic connection on even inferior technology induction cooktops Suitable for all cooktops including induction Attractive high-polished exterior Ergonomic and stylish handle that is designed to stay cooler for longer Premium Grade 304 Stainless Steel Body Oven Safe to 250 - Lid to 220 Pouring Spout Extended Lid Rim with Strainer functionality Capacity Markings Domed Tempered Glass Lid
Maintenance and Care
Dishwasher Safe but Hand wash recommended (see stainless steel User Guide)
