Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Upgrade your cooking versatility with the Scanpan Coppernox Multi Steamer Insert — designed to perfectly fit 16cm, 18cm, and 20cm Coppernox saucepans. Steam vegetables, dumplings, or seafood the healthy way while preserving flavour, texture, and nutrients — all in cookware that matches your kitchen aesthetic.
Key Features:
Fits 16cm, 18cm, and 20cm Coppernox cookware
Durable stainless steel construction
Cast stainless steel handles with stay-cool silicone grip
Handles secured with heavy-duty rivets
Dishwasher safe (handwashing recommended)
10-year warranty against manufacturing defects
Care & Maintenance: Before first use, wash in warm soapy water with a soft nylon cloth or brush. Avoid harsh scourers. For routine cleaning, allow the pan to cool before washing. To remove heat tint marks, create a paste with two tablespoons of bicarb soda and water. Rub gently in a circular motion with a soft cloth, then rinse. To keep it looking like new, use SCANPAN Steel and Copper Cleaner.
