Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
One of our most popular individual pieces, this SCANPAN Classic 27cm Grill Pan enhances a healthy grilling experience! It has SCANPAN's STRATANIUM non-stick coating non-stick surface and is designed and made in Denmark from environmentally friendly, recycled aluminium. SCANPAN Classic cookware is oven safe to 250°C with even heat distribution and unsurpassed durability. Features Exclusive STRATANIUM non-stick coating 100% recycled squeeze cast aluminium Oven safe to 250°C Suitable for all cooktops, except induction Designed and made in Denmark 10 year warranty against manufacturing defects Maintenance and Care Before First Use Wash in hot soapy water with a nylon brush. Do not use harsh scourers. Routine Cleaning When cooking is complete, empty contents and fill the pan with hot soapy water. Use a soft nylon scourer and vigorously scrub the pan, ensuring all food fat and residue is removed. Never use harsh or abrasive cloths or cleaning liquids/pastes. Dry and store appropriately. Whilst dishwasher safe, SCANPAN will always recommend hand washing to extend the life of the product. Do NOT use excessive high heat.
