Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
The Venn's eye-catching octagonal shape sets new standards in cookware, with the structural integration of handles making it oven-safe and suitable for serving.
Neoflam cookware is 100% toxin free; the non-stick Ecolon coating makes it a better choice for you and your family!
Key features:
Ecolon™ NaturalNon-Stick Coating- The Healthy Choice for Non-stick Cookware is a ceramic-based coating, mostly made of silicon dioxide, a material commonly found in natural elements such as stone and sand.
PTFE, PFOA, CADMIUM & LEAD FREE
Highly scratch resistant
Compatible with the following cooktops - Gas, Electric, Ceramic and Induction
High-quality production, made from die-cast aluminium for long-lasting and high durability.
High heat conductivity means faster, effective energy saving and helps to retain nutrition while cooking rapidly.
Thick base & thin walls for even heat distribution
Incrediblylightweightbody
Healthy negative ion Advanced technology allows the coating to emit 20 times more Anion than typical cookware.
