Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Elevate Your Kitchen with the Ultimate Neoflam Stainless Steel Cookware
Step up your cooking game with our premium 30cm Stainless Steel Wok pan with Glass lid
Experience versatile cooking with the Neoflam Stainless Steel 30cm Wok, designed for even heat distribution and durability. Its spacious 30cm size is perfect for stir-frying, sautéing, and steaming, while the clear glass lid lets you monitor your dishes without losing heat.
Crafted from high-quality stainless steel, this wok combines strength with easy maintenance, making it an essential addition to any kitchen. Elevate your culinary skills and enjoy healthier, flavorful meals with this reliable and stylish wok.
Key features:
Crafted from premium 18/10 stainless steel to last.
Durable thick impact-bonded base ensures quick, even heat distribution, preventing hot spots for reliable cooking results.
100% free from PFAS, PTFE and PFOA chemicals for healthier cooking
Compatible with all stovetops, including induction; oven and dishwasher safe up to 260°C for maximum versatility
Ergonomically designed, the handle remains cool and provides a comfortable, stylish grip. Integrated hanging loop for easy storage options
Rivet-less design, prevents food sticking and make it easy to clean.
