Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Experience the Romance of France with Neoflam’s NEW Atelier Cookware 💕
Fall in love with cooking all over again. The Atelier collection blends natural Acacia wood handles with a vibrant Shine Orange finish for a warm, French-inspired look.
Featuring a dome-shaped lid for flavor-enhancing moisture retention and Neoflam’s eco-friendly, PFAS-free ceramic coating, Atelier offers non-toxic, healthy cooking with timeless style.
Bring beauty and peace of mind to your kitchen — naturally.
Made in Korea.
Key features:
Ecolon™ Natural Non-Stick Coating - The Healthy Choice for Non-stick Cookware is a ceramic-based coating, mostly made of silicon dioxide (also known as silica or SiO2), a material commonly found in natural elements such as stone and sand.
PFAS, PTFE, PFOA, CADMIUM & LEAD FREE
High-quality production, for long-lasting and high durability
High heat conductivity means faster, effective energy saving, and helps to retain nutrition while cooking rapidly.
Advanced Neoflam silent induction technology
Highly scratch resistant
Compatible with the following cooktops – Gas, Electric, Ceramic and Induction
Thick base & thin walls for even heat distribution
Incredibly lightweight body
Healthy negative ion Advanced technology allows the coating to emit 20 times more anions than typical cookware.
