Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Your all-in-one German-made cookware upgrade. The Elo Gourmet Cookware Kit features six essential pieces designed to deliver performance, durability, and style for everyday cooking.
What's Included:
16 cm Saucepan – Perfect for small portions, sauces, or reheating
16 cm Casserole with Lid – Ideal for side dishes or small stews
20 cm Casserole with Lid – Great for soups, grains, and everyday meals
24 cm Casserole with Lid – For hearty family meals, stews, and braises
24 cm Elo “Premium” Multi-Layer Frypan – Stainless steel 3-ply with oil dosing system
28 cm x 28 cm Elo “Granit Evolution” Grillpan – Non-stick aluminium with honeycomb heat structure
Highlights:
Made in Germany with high-performance materials
18/10 stainless steel and forged aluminium bodies
Casserole pots include glass lids with silicone rims and easy-pour function
Frypan features a triple-layer construction and oil dosing system for health-conscious cooking
Grillpan has a micro honeycomb surface for even searing and low-fat grilling
Oven safe, dishwasher safe, and suitable for all stovetops including induction
From steaks to sauces, this thoughtfully curated kit has every pan you need to cook with confidence. Perfect as a starter set or a premium upgrade.