Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
A durable, essential accessory for your Fagor pressure cooker: this 20 cm stainless-steel basket with integrated holder makes steaming or lifting ingredients safer and more convenient. Designed to fit your Fagor model perfectly, it’s ideal for cooking vegetables, dumplings, or rehydrating dried foods with ease.
Size: 20 cm diameter
Material: Stainless steel (steamer basket and holder)
Compatibility: Bespoke fit for Fagor pressure cookers
Use: Steam, lift, and remove food safely from hot pressure cooker contents
Why it matters: A must-have accessory for safer, hands-free food handling—preserving both your food and your fingers.
