Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Eco-conscious design meets everyday performance. The Elo Pure Edition Frypan features a Thermoceramica non-stick coating that’s free from harmful chemicals and ideal for low-fat or no-fat cooking. The flameproof exterior and forged aluminium body ensure consistent heat and durability, while the heat-resistant handle stays cool during use.
Features:
Forged aluminium for even heat distribution
Eco-friendly Thermoceramica non-stick interior
Flameproof exterior for extra resilience
Heat-resistant handle for safe, comfortable grip
Oven safe up to 200°C
Dishwasher safe
28cm diameter
Suitable for all stovetops, including induction
A clean, modern pan built for clean, modern cooking.