Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Award-winning German engineering meets everyday practicality. The Elo Premium Smart Serving Pan is designed for health-conscious cooking, with an integrated oil dosing system and high walls that make it perfect for generous stir-fries, sautés, or stews. Its sleek silver-grey exterior and hollow stainless steel handles offer elegance and safety in equal measure.
Features:
Durable cast aluminium body with non-stick coating
Integrated oil measuring rings for precise, healthy cooking
Silver-grey silicone-coated exterior for a premium finish
Hollow, heat-insulated stainless steel handles
Shockproof glass lid with soft silicone rim seal
Dishwasher safe
Oven safe to 240°C (lid up to 180°C)
Encapsulated stainless steel base for energy-efficient heating
Compatible with all stovetops, including induction
An intelligent, stylish all-rounder for modern kitchens.
