Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
The D.Line Non-Stick Excalibur Wok combines strength, performance and convenience for authentic high-heat cooking. At 36 cm diameter, it provides generous capacity for family stir-fries, noodles or vegetables, while its heavy-gauge carbon steel body distributes heat evenly for consistent results. The interior is coated with Excalibur non-stick, a stainless steel–reinforced surface developed by Whitford and recognised as one of the world’s most durable non-stick finishes. This premium coating ensures food releases easily, requires less oil and simplifies clean-up, even with frequent high-heat use. The wooden side and helper handles stay cool to the touch and offer comfortable, secure control when tossing or transferring. Tough enough for daily cooking yet easy to maintain, this wok balances traditional design with modern materials. Ideal for home cooks who want a reliable, long-lasting pan for stir-frying, sautéing and deep-frying, it delivers durability, flavour and ease in every dish.
