Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Step into café-style coffee at home with the Barista Touch Impress. It guides you through every step — grinding, tamping, brewing and milk texturing — so you get outstanding drinks even if you’re new to espresso.
Impress Puck System – intelligent dosing, assisted tamping up to ~10 kg, and auto-correction make your coffee puck consistent and compact with minimal effort
ThermoJet heating system – reaches the ideal extraction temperature in just 3 seconds so your machine is ready fast
Auto MilQ hands-free microfoam – adjustable temperature (40-75 °C) and 8 texture levels; includes settings for dairy, almond, oat and soy milks for smooth, silky froth
Integrated precision conical burr grinder – 30 grind settings with dose control to unlock full flavour from your beans
Touchscreen with Barista Guidance – swipe-and-select from café favourites, get real-time feedback on extraction & tamping so you can refine your coffee every time
Cold Brew & Cold Espresso presets – built-in cold-extraction modes deliver light, smooth cold drinks without extra tools
Large 2L water tank + generous bean hopper – fewer refills when making multiple drinks
Designed to combine pro-level control with intuitive automation, the Barista Touch Impress gives you gorgeous crema, perfect milk texture and fast performance in one sleek machine.