Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
The RockRoller brings two elements, chilling & motion, to the scotch or whiskey drinking experience. The stainless steel chilling ball chills faster and longer with ZERO dilution. A simple wrist motion rolls the chilling ball around the bottom and the outward curve prevents it from rolling out while sipping.
Evenly and cools your favourite scotch, whiskey or liquor to perfection! Shape of glass is specifically designed to conform to the shape of the chilling ball.
Outward curve prevents the chilling ball from rolling out while sipping.
Bottom peak creates a natural liquid motion increasing the nosing of aromas.
Chilling ball never melts providing a more flavourful and colder drink. Non-toxic gel inside chilling ball makes them outlast regular ice cubes.
