Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Adjustable from 4.5 and 6 inch lengths, to 10.5 inches, GoSipTM is a versatile reusable straw ideal for bars, restaurants, travel or workplace. The two included silicone connectors can be used to connect the straws and as a soft sip tip that is comfortable on teeth and lips. For on-the-go use, simply clean with the included brush and insert into the vented compact case that easily slips into any pocket, jacket or purse
Multi-use: adjustable from 4.5 and 6 inch lengths, to 10.5 inches
Adjustable lengths make GoSipTM perfect for any size of glass, mug or cup from short to tall
Soft sip silicone tip makes sipping comfortable on the teeth & lips
Use with hot or cold drinks – tips remain temperature neutral and are great for sensitive teeth
Connect straws together with included silicone connectors
Reusable, eco-friendly & healthy alternative to disposable paper or plastic straws
Vented compact case easily slips into any pocket, jacket or purse for on-the-go use
Made of durable borosilicate glass
Easy-to-clean: just rinse with water and clean with included bristle brush
See-through glass allows you to ensure the inside of the straws are visibly clean
