Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Keep your wine perfectly chilled with the Asobu Insulated Wine Kuzie — a stylish stainless steel holder designed to maintain your drink at the ideal temperature for hours. Whether you’re entertaining indoors or relaxing outdoors, this sleek, double-wall vacuum-insulated Kuzie ensures every sip tastes as it should — crisp, cool, and full of flavour.
Each Wine Kuzie comes with its own 443ml (15oz) stemless wine glass that fits snugly inside, keeping your wine insulated from heat while preventing condensation. Perfect for white, rosé, sparkling, or champagne, it’s the ultimate way to enjoy your favourite wine without rushing the moment.