Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
A traditional tool for preparing smooth, authentic matcha.
Handcrafted from natural bamboo, the Teaology Matcha Tea Whisk is designed to blend matcha powder evenly with water, creating a fine, frothy texture without clumps. The multiple flexible tines help aerate the tea while maintaining control during whisking.
Used in traditional Japanese tea preparation, it allows for a more refined and consistent result compared to metal or electric alternatives.
Features
Crafted from natural bamboo
Fine tines for smooth, even blending
Designed to create a light froth
Suitable for traditional matcha preparation
Hand wash and air dry recommended
An essential piece for those preparing matcha in the traditional way.